Plot
Anna Gardner, a British exchange student attending college in Los Angeles, meets and falls in love with Jacob Helm, an American student who returns her affections. After graduation, Anna decides to spend the summer with Jacob rather than return to the United Kingdom, unaware of the consequences of overstaying her student visa, which expired upon her graduation. After returning to London for a family engagement, Anna flies back to Los Angeles, where she is detained, denied entry, and deported back to the United Kingdom by immigration officials.
Despite her efforts at appealing the immigration decision, Anna is told she is banned from entering the United States. The couple's love for each other grows strained by their separation and long-distance relationship. Jacob then leaves behind his successful design business and visits Anna in London for a few weeks after calling her one night. There, he learns that Anna's parents, Bernard and Jackie, have hired an immigration lawyer to try to get the ban lifted. Bernard suggests that marrying may help their efforts. Jacob is uncomfortable with the suggestion, and the couple struggle with their feelings.
After Jacob returns to the United States, he and Anna grow apart, and Jacob starts dating Samantha, a girl who's in love with him. Anna also tries to find a new life for herself, beginning work as a secretary for a magazine, but she is unable to abandon her feelings for Jacob. Later, while Jacob is talking to a customer, he accidentally tells "Anna" to get the phone, to which Samantha answers. Anna eventually calls Jacob from London, and both admit that they will never find in others what they found in each other and that they should marry. Jacob then breaks up with Samantha, returns to London, and marries Anna in a small registry office ceremony with her parents as witnesses — Jacob and Anna affirming that they will "never allow anything to destroy the feelings we share for each other". With a tearful parting, Jacob returns to his business in Los Angeles while the couple waits six months before they appeal the ban on Anna's visa.
Six months later, Jacob flies back to the United Kingdom for the appeal, but it is rejected. With their relationship compromised and no hope of resolving the visa issue, Anna and Jacob begin to fight with each other out of jealousy and frustration. Jacob flies back to the US and rekindles his relationship with Samantha while Anna starts dating Simon. Anna eventually gets promoted at work to the position of editor—something she had been working towards. Her love life, however, is not as positive or fulfilling—she realizes Simon does not evoke the same feelings in her as Jacob, whom she still misses.
Sometime later, Anna is finally offered a new visa. Anna invites her parents over for dinner to meet Simon, whom they end up not liking. Afterwards Simon proposes to Anna, to which she declines. She leaves her job, boyfriend, and apartment and flies to Los Angeles to Jacob, who greets her with flowers at the airport where they have an awkward reunion. Jacob brings Anna to his house where he joins her in the shower. As the water falls over them they remember happier memories they had together at the beginning of their relationship, which has now become strained due to their indiscretions during the time spent apart.